ClaimSnap Privacy Policy
Effective date: July 2, 2026
The short version
- What you put into ClaimSnap to document your accident — photos, accident details, and your case-check answers — stays on your device.
- Nothing is sent to anyone unless you request an attorney consultation and give your consent.
- Photos are never included in a consultation request unless you separately consent to including them.
- You can delete everything — including any pending or queued consultation request — at any time in Settings.
- No ads, no analytics, no sale of your data.
What we collect, and where it lives
Your accident documentation — photos (with their capture time, and the capture location only if you allow location access), accident details, and your case-check screener answers — is stored on your device. There is no account, and none of it is uploaded automatically.
What leaves your device — only if you send it
- Nothing automatically. The documentation, checklist, deadline-information, and case-check features work on your device.
- A consultation request, if you make one. If — and only if — you request an attorney consultation and give your consent, ClaimSnap sends your contact information (name, email, phone) and a summary of your accident over HTTPS to our intake service so that a single consultation with one law firm handling auto-accident cases in your state can be arranged.
- Photos are optional and separately consented. No photo is included in a consultation request unless you separately choose to include it.
How the consultation model works
ClaimSnap is not a law firm and does not give legal advice. We do not recommend or rank attorneys — firms are matched only by your location and case type. Participating firms pay ClaimSnap a flat fee for consultation requests. That fee is never a share of any recovery and never depends on whether you hire the firm or on any outcome of your case. You are never obligated to hire anyone.
Location
Location access is optional and used only to record where the accident happened in your own file. Declining it does not block any documentation feature.
Deletion
Settings → Delete all my data removes your accident files, photos, and any pending or queued consultation requests at any time. Deleting the app deletes everything stored in it.
No ads, no analytics, no sale
ClaimSnap contains no advertising, no third-party analytics SDKs, and no trackers. We do not sell your personal information.
Not legal or medical advice
ClaimSnap is a documentation and organization tool. It is not a law firm, does not provide legal or medical advice, and does not create an attorney-client relationship. Filing-deadline content is general information only. If anyone is injured, call 911.
Children
ClaimSnap is not directed to anyone under 18, and we do not knowingly collect data from minors.
Changes
If this policy ever changes, the new version will be posted at this URL and noted in the app's release notes.
Contact
Questions or privacy requests: support@8greyscale.com